Create a Message Dashboard Page.

Users can send messages to users (if enabled) and users can respond to messages sent to them by viewing messages in the Messages Dashboard.

To create a Message Dashboard for your users, follow the below steps:

1
Create a new page and add the Private Messages shortcode
[private_messages]
2

Set your new Messages Dashboard page by going to Private Messages ▸ Settings

3
After, you can add your Messages Dashboard for your users to access by adding it to your Menu: Appearance ▸ Menus